All key services at a glance

Everything you need for your loan

From increasing your existing loan to managing your contract details in the customer portal, here you will find all the key services relating to your loan. Learn more about creditworthiness, required documents and residual debt insurance, or quickly find the right answer in our FAQs or through our customer service team.
 

Increase your loan

Greater financial flexibility

Have your plans changed? If you already have a loan with bob Finance, you can request an increase in your loan amount.

  • Simple online application
  • Individual assessment of your available options
  • Keep your existing loan clearly under control

 

 

Request a loan increase

Manage your loan

Take care of everything independently in the Customer Portal

The Customer Portal gives you secure access to the most important information about your contract at any time. Many tasks can be completed directly online.

  • Secure access around the clock
  • Less paperwork and a clear overview
  • Keep your personal details up to date

 

To the Customer Portal

  • Current outstanding balance

  • Annual interest statement

  • Monthly QR-bills

Useful information

Clear and easy to understand

How is a loan application assessed? Which documents do you need? Here you will find clear information to help you prepare your application.

  • Understand the creditworthiness assessment
  • Prepare all the required documents
  • Find quick answers to frequently asked questions

 

Support every step of the way

Protection and assistance

We remain by your side even after your contract has been concluded. Learn more about residual debt insurance or contact our customer service team directly.

  • Protection in the event of unexpected circumstances
  • Personal and discreet advice
  • Support with questions about your contract

 

Explore the insurance

Do you have any questions?

We are always there for you

Your direct contact to us from Monday to Friday | 8:00 AM - 6:00 PM